Retail & Consumer Goods

These retailers leverage Sideways 6 to improve the business with frontline insights

  • Sainsbury's
  • IKEA
  • Debenhams
  • Argos
  • In a climate of ever increasing competition amongst retailers, getting customer experience and customer satisfaction is the key to success.

  • Who knows better what delights your customers than your in-store employees who talk to customers on a daily basis?

  • Many large retailers have active enterprise social networks which they can easily leverage for capturing the ideas and insights their in-store employees have.

Improve Customer Satisfaction with Employee Ideas

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